If you have a Chase Sapphire Reserve card, then you probably know that you have free Priority Pass membership which gives you access to a network of over 1000 lounges around the world. If you didn’t know that, then you check out our “Maximize Your Chase Sapphire Reserve Card” video/post, which has information on how to activate this free benefit on your account. Until recently, you had to have your physical membership card when trying to use the lounge. However, you can now get digital Priority Pass to replace your physical card. I know it seems way overdue, but late is definitely better than never!
How to Activate Your Digital Priority Pass
To activate your digital pass, you’ll need to first have your Priority Pass card, since you’ll need to have your membership number and expiration date. You then need to go to Priority Pass Digital Membership Card registration page and enter your information and verify the captcha. You’ll then need to create a Priority Pass account. If you already have a Priority Pass account, you will need to set up a new account for this digital card.
You then need to download the Priority Pass app from the Apple App Store or Google Play Store. Once it’s installed, launch the app and login with your new account. From here, click on the menu bar and select “My Digital Card”.
That’s all it takes to get your digital Priority Pass Club card. In addition, here are some extra tips to keep in mind.
Tips and Considerations
1. You can link multiple accounts to the app:
If you’re traveling with someone who has a card, you can have their account listed in your app. This is helpful when traveling as a group and not everyone has access or the ability to add their card to their mobile device.
2. Pack your physical membership card:
While you probably won’t need it, it wouldn’t hurt to have your membership card with you when you travel. I suspect that there will be several lounges that won’t be able to scan your card or may experience a technical issue. Having your physical card as a back-up is a good idea.
3. Always ask whether you can access the lounge:
I’ve heard and read several stories of people going to the lounge only to find a sign saying that the lounge was closed to Priority Pass members due to capacity. What’s interesting is that a few of those people ignored the signs and asked whether they could still enter, and from what I read, it sounds like they were able to get in. I’m advocating to break the rules, but it’s always worth asking the question if presented with this situation.
4. Check reviews on the lounge:
Before visiting a lounge, I would suggest looking up reviews using apps like Yelp (iOS | Android) or Gate Guru (iOS | Android). While I wouldn’t let a bad review deter you from visiting a lounge, you might get some insights on what you should eat or avoid while in the lounge. Also, having customer reviews can help you decide if you have multiple lounge options at the same airport.
Have you used a digital Priority Pass? If so, let us know if you in the comment section below.